SAP Knowledge Base Article - Preview

1389926 - Error : 'An Internal error occurred while calling 'ProcessDPCommands' API. (Error: WIS 30270)' while refreshing Web Intelligence reports.

Symptom

  • Unable to refresh Web Intelligence report based on a Universe created using AR System (BMC Remedy).
  • An error message 'An Internal error occurred while calling 'ProcessDPCommands' API (Error: WIS 30270) appears' in WebI.
  • Desktop Intelligence reports based on the same universe can be refreshed properly.


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Environment

  • BusinessObjects XI Release 2.
  • Server OS: Solaris
  • Database: BMC Remedy
  • Middleware: AR System ODBC driver.

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

BMC Remedy Action Request System, AR System, BMC Remedy on Solaris, WebI , KBA , BI-RA-WBI , Web Intelligence , How To

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