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1390158 - BusinessObjects Enterprise installation stalls/hangs after "Running Early Post Install Actions"

Symptom

During installation of BusinessObjects (BOBJ) Enterprise XI 3.x or XI Release 2, the installer's progress seems to halt during the "Running Early Post Install Actions" stage.

Additionally, Java HotSpot Virtual Machine error logs may be created reporting "An unexpected error has been detected by HotSpot Virtual Machine". These problem reports will cite libhoard.so.1 as the 'Problematic Frame'.


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Environment

  • BOBJ ENTERPRISE XI 3.0
  • BOBJ ENTERPRISE XI 3.1
  • BOBJ ENTERPRISE XI RELEASE 2
  • SOLARIS O/S with greater than 64 Processor (CPU) cores

    • Product

    SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

    Keywords

    freeze, freezes, hang, aborted, core, dump, hs_err_pid, solaris_sparc, xir3, xir3.1, xi31, xi3, xi30, cms crash, cms stops, cms not coming up, solaris10 128 cpus, solaris 8, solaris 9, solaris 10 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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