SAP Knowledge Base Article - Preview

1390760 - Error: 'Account Information Not Recognized' when trying to login into Infoview using Guest account


Logging into Infoview using Guest account and blank password the following message is displayed:

"Account Information Not Recognized - Enterprise authentication could not log you on. Please make sure your logon information is correct"



SAP BusinessObjects Business Intelligence platform R2


Message, error, Infoview, Login, logon, log, Account, Information, Not, Recognized, Guest, account, anonymous , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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