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1392981 - PCM: Model Failed Unable to Activate Memory Pointer:file in the server application event log

Symptom

  • In the application server event log one of the followings message is observed: 
    • PCM Model Service: Unable to Activate Memory Pointer: file X:\file path\Model?\EPM?.tmp handle 0 memorysize 0
    • PCM Model Service : ModelFailedUnable to Activate Memory Pointer: file X:PCMTempModelsModelxModelRes.EPM handle 0 memorysize 33554432
  • Users experience being "frozen" in a model (can only see the hour glass)
  • Users experience being "frozen" just after logging in but without a model being open (can only see the hour glass)


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Environment

SAP Profitability and Cost Management (PCM)

Product

SAP Profitability and Cost Management 10.0 ; SAP Profitability and Cost Management 7.5

Keywords

EPM, BusinessObjects, erreur, journaux windows , KBA , performance , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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