SAP Knowledge Base Article - Public

1393034 - Xcelsius writes chinese character as ???? in the database instead of the actual data


  • When using a web service to write to the database in Xcelsius, instead of sending chinese characters, it sends ????
  • Web services and Query As A Web Service (QaaWS) do not specify a charset when sending HTTP request


  • Xcelsius 2008

Reproducing the Issue

Web services are based on

  1. Create Web services in such a way that it takes columns values as input parameters and
    inserts the same as a new row in the database. Out of all these column values one column value is a Chinese
  2. When the webservice is invoked via browser it inserts Chinese character and displays it correctly.
  3. When the same web service is used in Xcelsius and refreshed it inserts the row but Chinese character
    displays as “????”.


  • This is a product defect: ADAPT01310497


  • This issue is fixed in the next release of Xcelsius (4.0) planned for beginning of 2011


ADAPT01310497 1310497 SOAP encoding ANSII UTF8 UTF-8 charset Qaaws web service chinese ????? ??? , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem


SAP BusinessObjects Xcelsius Enterprise 2008