SAP Knowledge Base Article - Preview

1395770 - Internet Explorer crashes when a corporate dashboard window is closed

Symptom

  • Internet Explorer crashes when a corporate dashboard window is closed after viewing
  • Crash message is “Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.”
  • Error Signature contains the faulting module "ModName: mshtml.dll"


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Environment

  • BusinessObjects Enterprise XI 3.1
  • Windows XP Professional 2002 SP3
  • Internet Explorer 6
  • Internet Explorer 7

    • Product

    SAP BusinessObjects Enterprise XI 3.1

    Keywords

    bo, bobje, dm, pm, r3, browser , KBA , BI-BIP-PM , Obsolete - Performance Manager, metrics , Problem

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