SAP Knowledge Base Article - Preview

1396992 - CMS error during installation: ORA-12154: TNS:could not resolve service name

Symptom

During the installation of BusinessObjects Enterprise XI 3.1, the installation throws an error:

BusinessObjects Enterprise CMS: Cannot connect to the CMS database Raison: ORA-12154: TNS:could not resolve service name 


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Environment

  • Copy BusinessObjects Enterprise XI 3.1
  • Oracle Client 9i
  • Windows 2003

    • Product

    SAP BusinessObjects Enterprise XI 3.1

    Keywords

    KBA , BI , Business intelligence solutions , Problem

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