SAP Knowledge Base Article - Preview

1397543 - Error in Live Office: "Only TrueType fonts are supported. This is not a TrueType font."

Symptom

  • Error occurs when trying to import Crystal content into an Excel workbook via Live Office.
  • Error:  "Live Office has encountered a problem and cannot complete the requested action.  We are sorry for the inconvenience."
  • Details:  "Only TrueType fonts are supported.  This is not a TrueType font."


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Environment

Live Office XI 3.1

Crystal Reports 2008

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

cannot; LO; webi; otf; , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

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