SAP Knowledge Base Article - Preview

1398533 - .NET Infoview login page fails to display correctly, and / or logoff hangs at the cleanup screen

Symptom

  • Most of the InfoViewApp login page displays correctly but the box where the userid and password fields should display are blank and the status bar says it is still loading PlatformServices pages.
  • Logoff button may take you to a page which says Session Cleanup in progress, which then hangs indefinitely
  • No apparent errors are usually generated, just long term hangs.


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI , Business intelligence solutions , Problem

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