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SAP Knowledge Base Article - PreviewSymptom
- Most of the InfoViewApp login page displays correctly but the box where the userid and password fields should display are blank and the status bar says it is still loading PlatformServices pages.
- Logoff button may take you to a page which says Session Cleanup in progress, which then hangs indefinitely
- No apparent errors are usually generated, just long term hangs.
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Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
KBA , BI , Business intelligence solutions , Problem
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