Symptom
Error : "Account Information unrecognized: The CMS servers and cluster-type APS with additional criteria null shall not be found. They may be stopped or have been disabled by administrator" when users try to log into Infoview BOXIR2 SP4
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Environment
- Business Objects Enterprise XI R2 (BOXIR2)
- Tomcat
- Windows 2003 Server
- Oracle 10
Product
SAP BusinessObjects Business Intelligence platform R2
Keywords
Cluster APSAccount Information unrecognized , KBA , BI-BIP , Business intelligence platform , Problem
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