SAP Knowledge Base Article - Preview

1403048 - Error: 'Function module /CRYSTAL/MDX_GET_STREAM_INFO not found' when attempting to create a report in Crystal Reports

Symptom

  • Database connection error: 'Function module: "/CRYSTAL/MDX_GET_STREAM_INFO" not found.'
  • When attempting to create or refresh a report based off an SAP BW BEx Query in Crystal Reports, it generates the error.

      "Database connection error: Function module /CRYSTAL/MDX_GET_STREAM_INFO not found."


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
      
  • SAP BW 7.40
  • SAP BW 7.50

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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