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1404484 - Scheduled instances' runtime adjusted by +/- 1 hour following DST time change (Linux / Unix)

Symptom

  • In a Unix or Linux BI Platform environment, running on a server with different DST rules than those in the United States...
    • (different start / end date, or a locale with no DST)
  • Following the beginning or end of Daylight Saving Time -- in either the server's locale or the US -- scheduled instances' runtimes are adjusted by +/- one hour.
    • Recurring instances' next run times are (generally) updated to reflect the new scheduled start time, +/- one hour from their previous values.
    • Less commonly, the instances run an hour earlier or later despite their listed start times being unchanged
  • As an example, in an affected BI environment in Europe -- where DST ends on 29 October, 2023 -- instances will run one hour early after that date.*
  • The issue can typically be detected even before DST starts or ends, as recurring instances next run times begin to fall on dates that follow the DST change.
    • e.g. Where DST ends on 29 October, 2023, a weekly (Wednesdays @ 12pm) report will run at the correct time on Wednesday, 25 October, immediately after which the next run time is given as 1 November @ 11am.
    • *The same logic can be used to confirm if and when the issue will self-correct.  After the example instance runs on 1 November @ 11am, its next run time should be given as 8 November @ 12pm, confirming the issue will self-correct.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • supported Linux / Unix operating systems
  • where local DST rules differ from those in the USA
  • all content types (Crystal Reports, WebI, program objects, etc.)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

solaris AIX HPUX HP-UX crystal reports web intelligence webintelligence webi Europe EET EMEA APJ timezone timezones savings XI 3.1 XI3.1 BI 4.0 4.1 4.2 4.3 BI4.0 BI4.1 BI4.2 BI4.3 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Problem

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