SAP Knowledge Base Article - Preview

1405833 - Incident Escalated to Level 2 APOS support


SAP BusinessObjects handles the first level of support for select APOS products.  If the SAP BusinessObjects support consultant cannot resolve this issue or requires guidance from APOS, a level 2 escalation will be created.



SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1


APOS support escalation case level 1 2 , KBA , BI-BIP-APO , APOS , How To

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