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SAP Knowledge Base Article - PreviewSymptom
SAP BusinessObjects handles the first level of support for select APOS products. If the SAP BusinessObjects support consultant cannot resolve this issue or requires guidance from APOS, a level 2 escalation will be created.
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Product
SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1
Keywords
APOS support escalation case level 1 2 , KBA , BI-BIP-APO , APOS , How To
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