SAP Knowledge Base Article - Preview

1408095 - Error: 'Account Information Not Recognized: An internal error has occurred in the secLdap plugin' when trying to logon with incorrect LDAP credentials

Symptom

When trying to logon with incorrect LDAP credentials

 Error: Account Information Not Recognized: An internal error has occurred in the secLdap plugin.


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Environment

  • BusinessObjects Enterprise (any version)
  • LDAP authentication configured

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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