1410233 - Error "address error. CrystalEnterprise.Smtp: (452)" while scheduling reports to SMTP destination

• Schedule fails with error
• "address error. CrystalEnterprise.Smtp: (452)".
• Publication fails with error
• "address error. [Error sending address(es) to SMTP server. Return code: [SMTP 452 - Requested action not taken: insufficient system storage.]. Reason: [e-mail@domain.com].]: [CrystalEnterprise.Smtp] [XX recipients processed.]"
  
  
• Reports are scheduled to SMTP destination with many email recipients.
• If less number of email recipients are entered, the schedule is successful.
  
  
• Important to NOTE: SMTP Server is not a SAP product and do not qualify for SAP support. This KBA is presented to assist to determinate the root cause of the error message displayed in BI Platform.

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• BusinessObjects Enterprise XI Release 2
• BusinessObjects Enterprise XI 3.x
• SAP BusinessObjects Business Intelligence platform (BI) 4.x
• Windows
• Linux/ Unix

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.1

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