Symptom
- What component should I choose when logging a support message?
- How to determine which component to use when contacting support
- Which component to choose to make sure my case reaches the correct support team
- Trying to log a support ticket in SAP Service Marketplace (SMP) and need a component list
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Environment
- SAP Analytics products
- SAP BusinessObjects products
- SAP Crystal Solutions products
Keywords
SMP , Message , Case , Online , Support , Contact , Error , Issue , BO , CR , KBA , EIM , Enterprise information management solutions , EIM-DS , Data Services , BI-BIP , Business intelligence platform , EPM , Enterprise Performance Management , BI-DEV , Business Intelligence Software Development Kits (SDKs) , BI-RA , Reporting, analysis, and dashboards , BI-BETA , Beta Programs , How To
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