Symptom
- When users try to login to infoview, they get active directory authentication failed (FWM 00006) error
- Tomcat is configured for AD Authengication but no Single Sign-on
- Active Directory users cannot login to infoview whereas Enterprise users can
- ERROR: Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
- Tests using kinit take very long and eventually timeout
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Environment
- SAP BusinessObjects Business Intelligence (BI) platform 4.x
- Apache Tomcat Web Application Server
- Microsoft Windows Server
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP BusinessObjects Business Intelligence platform R2
Keywords
Active Directory Authentication failed FWM 00006 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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