Symptom
- While performing a Business Objects client installation on a Citrix server, the installation hangs at the stage where the modules are being registered.
- The modules word.dll, user.dll or ScopeBatch.dll are referenced.
- If Citrix is un-installed, Business Objects client tools can be installed successfully.
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Environment
- Business Objects Client Tools XI 3.1
- Citrix XenApp Presentation Server 5.0
- Windows 2008 Server 64 Bit
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
Webi; Deski , KBA , BI-RA-DKI , Obsolete - Desktop Intelligence , BI-RA-WBI , Web Intelligence , Problem
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