Symptom
After changed <installpath>\Business Objects\LanguagePacks.xml content, can't find product Locale sub menu in crystal report 2008 designer
Environment
Crystal Report 2008
Reproducing the Issue
1 Open <installpath>\Business Objects\LanguagePacks.xml
2 Editing the Product Name in LanguagePacks.xml,changed the Product Name was not "Crystal Reports 2008"
3 Run Crystal Report Designer
4 Click 'View' menu,then click 'Product Locale' menu
5 Can't find sub menu of Product Locale
2 Editing the Product Name in LanguagePacks.xml,changed the Product Name was not "Crystal Reports 2008"
3 Run Crystal Report Designer
4 Click 'View' menu,then click 'Product Locale' menu
5 Can't find sub menu of Product Locale
Cause
It's a product bug, has been fixed in XI3.1 SP2 , ADAPT01272457
Resolution
Change LanguagePacks.xml back to original status
Or
Apply XI3.1 SP2
Or
Apply XI3.1 SP2
See Also
ADAPT01272457
Keywords
Crystal Report 2008,LanguagePacks.xml,Product Name, Product Locale , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed
Product
SAP Crystal Reports all versions