SAP Knowledge Base Article - Public

1418436 - Why does Enterprise export a different pdf version than Crystal Reports full client?

Symptom

When comparing the pdf file versions of two reports, one exported from Enterprise, and the other from full client Crystal Reports, they are different. Why?

Cause

The version of Crystal Reports and Enterprise, including service pack and fix pack levels, will determine the file version of pdf in which the export is generated.

 

Resolution

Ensure that the same service pack levels and fix pack levels are applied on clients and servers.

Keywords

conflict, 1.3,1.5 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 10.0