SAP Knowledge Base Article - Preview

1419036 - OpenDocument "Account information not recognized"

Symptom

When using OpenDocument URL to open a Webi report in InfoView, the following error is observed when typing in your Enterprise username and password:

"Account information not recognized: The credentials passed to secSAPR3 [username] are invalid. Use the following format: sid~clnt/user"


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Environment

Business Objects Enterprise XI 3.1

Tomcat/Java Application Server

Sap Integration Kit

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

BusinessObjects, Business, Objects, Enterprise, Webi, WebIntelligence, Web, Intelligence, OpenDoc, Opendocument, Authentication, secSAPR3, credentials, invalid , KBA , BI-RA-WBI , Web Intelligence , Problem

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