SAP Knowledge Base Article - Public

1422438 - Can't configure the jobserver

Symptom

When trying to add or edit a job server in server config we get 

ERROR: ld.so.1: al_engine: fatal: libaxis2_engine.so.0: open failed: No such file or directory,

Environment

  • Solaris 10
  • Data Services (DS) 12.x.x.x
  • Oracle 10G

Reproducing the Issue

  1. Run the server config
  2. Try to edit or add a job server 

Resolution

  1. Run an ldd on the al_engine file.
  2. Locate all the missing lib files.
  3. Modify the LD_LIBRARY_PATH environment variable to include the location of the lib files that could not be found.

Keywords

KBA , EIM-DS , Data Services , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008