SAP Knowledge Base Article - Preview

1422510 - Login to InfoView or BILaunchPad/CMC takes a long time due to reverse DNS lookup


  • Logging into BusinessObjects Enterprise XI 3.x or BI4.0/BI4.1 takes a long time, sometimes more than 20 sec
  • This happens regardless auditing is enabled or not
  • Once logged in, no network delays and everything works fine
  • This doesn't happen with BusinessObjects Enterprise XI Release 2



  • BusinessObjects Enterprise XI 3.0 (BOE XI 3.0)
  • BusinessObjects Enterprise XI 3.1 (All versions up to SP7)
  • SAP BI Platform 4.0 
  • SAP BI Platform 4.1


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1


Dynamic DNS, zone, reverse lookup, named.conf, nsswitch.conf, resolv.conf, dig, nslookup, as112, slow, nbt, netbios over tcp/ip,, TE 5050080496 TE5050080496 ADAPT01677669 ADAPT01677670 , KBA , logon , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.