SAP Knowledge Base Article - Public

1423511 - How to enable the creation of Publications in Crystal Reports Server 2008 V1

Symptom

After upgrading from Crystal Reports Server 2008 V0 to Crystal Reports Server 2008 V1, I still don't have the ability to create Publications.

Environment

  • Crystal Reports Server 2008 V1
  • Publications
  • Windows

Reproducing the Issue

  1. Install Crystal Reports Server 2008 V1
  2. Use a V0 License key.
  3. In Central Management Console (CMC), under Manage > New, there's still no option to create Publications
  4. all the rights are granted, it happens for Administrator as well

Cause

The license key used in Crystal Reports Server 2008 V1 is not a V1 license key, but a V0, which doesn't allow Publications. The license key must also be a CAL license.

Resolution

Request a new valid license key for Crystal Reports Server 2008 V1 through our Service Market Place website.

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , How To

Product

Crystal Reports Server 2008 V1