Symptom
A wrong invoice was created and later canceled it. But the original invoice and the cancellation invoice are still in status 'In Process' and a business task that can't be solved appears in the work views of the General Ledger work center.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Work Center General Ledger.
- Go to view Closing Cockpit
- Go to sub-view Closing-Relevant Tasks
- Search for the source document type (Supplier Invoice, Customer Invoice, etc..) and select the appropriate task.
Click the title and this will open a new screen, where the invoices are displayed with status In Process.
Cause
As the original invoice was created incorrectly and therefore is to be canceled, both the invoice and its cancellation can be set to irrelevant.
Resolution
- Go to Work Center General Ledger.
- Go to view Closing Cockpit.
- Go to subview Source Documents.
- Select the unposted source documents and search for the cancellation invoice.
- Select the cancellation invoice and click View Business Transaction.
- In the new window, click Mark as Irrelevant.
This will set both the original and the cancellation invoice to irrelevant.
The corresponding task will disappear within 30 minutes.
Keywords
mark as irrelevant; business transaction for accounting; invoice; source document , KBA , wrong invoice , general ledger , business task , SRD-FIN-GL , General Ledger , How To