1425245 - Confirmation Update Run is Not Working as Expected

In the Confirmation Update Run view, it was defined sorting criteria as ascending order of Requested Delivery Date. But the run is not updating the confirmation of the customer demands in the same order.

SAP Business ByDesign.

1. Go to Outbound Logistics Control work center.
2. Select view Automated Actions and sub-view Confirmation Update Runs.
3. Select the run defined and click Edit.
4. In sorting parameters, it was defined ascending orders for Requested Delivery Date.
5. Go to Outbound Logistics Control work center and select view Customer Demands.
6. Select Release Overdue from Show drop down and click Go.

If there are two customer demands with Request Delivery Date as DD.MM.YYYY and DD+1.MM.YYYY. The run should have updated the confirmation for the first customer demand. But after running the run, it has updated the confirmation for the second demand.

In the selection criteria of the run, it was selected check-box Consider only Products with ATP Relevant Changes under Net Run Change tab. If this flag is set, then the confirmation run selects only customer demands for those products, for which the Available-To-Promise (ATP) situation has changed after the last confirmation update run. ATP situation changes, if for example the stock of the corresponding product changes or if a new sales order is entered.

In this case, ATP status of the product corresponding to customer demand with Requested Delivery Date as DD.MM.YYYY, was not changed after the last run. So, all the future runs will not select this demand until the ATP status changes. That is why the confirmation of this demand was not being updated.

It can be selected either of the two options mentioned below:

1. In the definition of the run, de-select the flag Consider only Products with ATP Relevant Changes and activate the run again.

Note: This option can lead to a high number of selected items and long runtimes. So, if it was scheduled this run on a regular basis, then it may lead to long run times and may cause system performance issue.

2. Change the ATP situation of the relevant product. This can be done by:

Enter a new sales order for the product.
Change an existing sales order for the product.
Change the stock level of the product.

Confirmation Update Run, ATP, Requested Delivery Date. , KBA , AP-CR-CR , Customer Requirement , How To