Symptom
- Error: The instruction at “0x7c2821b2” referenced memory at “0x0000001c”. The memory could not be read”
- When closing a report in Crystal Reports, it generates the error: The memory could not be read, and Crystal Reports terminates
Environment
Reproducing the Issue
Cause
Resolution
Since the issue is related to Heat software, to resolve this issue perform one of the following suggestion:
Or
If you are using the second suggestion, you can still use the Heat software on the same computer as Crystal Reports is installed, but be aware that if you are using reports from Heat software that use those UFLs, those reports will fail as the functions provided by those UFLs no longer exist. It will not impact any other Heat software functionalities.
Keywords
Crystal Reports, CR, Heat, Memory Could Not be Read , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem