SAP Knowledge Base Article - Preview

1429365 - QaaWS Web Services perform slower in Production evironment with McAfee Virus scan installed

Symptom

  • An Xcelsius SWF is developed in a test environment and uses several QaaWS web services to populate data into the charts
  • In the test environment, data loads within an average of 2-3 seconds per query connection
  • Once the SWF is migrated to a production environment, the SWF takes an additional 7 seconds to load for each query
  • The Business Objects configuration between test and production are identical, including the patch level
  • The most significant difference is that the production environment has McAfee Virus Scan installed


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Environment

  • Xcelsius 2008 Service Pack 2
  • Business Objects Enterprise XI Release 2, Service Pack 4
  • QaaWS SP4
  • McAfee Virus Scan

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Xcelsius Enterprise 2008

Keywords

QaaWS performance; virus scan; McAfee; SWF refresh , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem

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