SAP Knowledge Base Article - Public

1430969 - Error: “Failed to refresh the specified report part. Please make sure that the specified data context exists: {0}. (LO 26626) (6626)”

Symptom

  • Getting an error while trying to insert Live Office report part in MS Office document.
  • Error: “Failed to refresh the specified report part. Please make sure that the specified data context exists: {0}. (LO 26626) (6626)”

Environment

  • BusinessObjects Enterprise XI 3.1
  • BusinessObjects Enterprise XI 3.1 SP2

Reproducing the Issue

1. Create Crystal Report having a Parameter Field of type “Number”.
2. Use 'Select Expert' to filter record of a table column (of type 'Number') based on the above Parameter Field prompt i.e. choose "table.column 'is equal to' Parameter Field”.
3. Use 'Group Expert' to group the results on table.column.
4. Save this record to Enterprise. Login to CMC and update the ‘Database Configuration’ for this report to ‘Use same database logon as when the report is run’ (optional step).
5. Next, using Live Office, choose to insert this document in Microsoft Office, say Excel, using the ‘Report Part’. Notice that insert is fine.
6. Now choose to ‘Refresh All Objects’ specifying a different parameter value. Error occurs: “Errors have occurred during the refresh operation. Click to See Details for more information."
7. Click on ‘See Details’. Find the failed object and see ‘Detail’.

Cause

This issue is seen due to incorrect usage while inserting multiple report parts in a Live Office document.

Resolution

The method of inserting report part(s) is document in section "To select Parts as your data set" on page 32/150 of XI3-1 live office user guide (see reference section). 
While choosing report part(s), use the ALT key along with dragging the mouse cursor over the parts.

Keywords

KBA , BI-BIP , Business intelligence platform , Problem

Product

Crystal Reports Server 2008 V1