SAP Knowledge Base Article - Public

1431222 - Empty table in a Webi report when there are more than one filter in the report

Symptom

When there are more than one filter in a Webi report, filters cache the previous filter choice and show 'All Values' as value, causing the table to be empty.

Environment

  • Business Objects Enterprise Release 3 SP2 Fix Pack 2.1

Reproducing the Issue

  1. Workflow based on a customer report
  2. Choose in the first filter one value
  3. Choose in the second filter another value
  4. Then choose a different value in the first filter
  5. The second filter shows 'All values' in the list of values but it is wrong as the table is shown empty
  6. Choose different values in the first filter
  7. Choose a value for the second filter and 'All values' -> the values are retrieved correctly but sometime like in point 5. the table is empty.  This is because the previous choice in the second filter seems to be cached

Cause

The issue has been identified and logged under Problem Report ID ADAPT01362406

Resolution

This issue has been addressed by Fix Pack 2.6

Keywords

webintelligence, empty, no values, ADAPT01362406, ADAPT, 01362406 , KBA , BI-BIP-IK , Integration; Integration kits for SAP, Baan, PeopleSoft, Sie , Problem

Product

SAP Crystal Reports XI R2