Symptom
When you try to release a Payment Allocation, the error The action CONFIRM_PAYMENT is not possible. Refresh the screen and try again. If the problem persists, report an case. is shown and the release of the Payment Allocation cannot occur. allocation.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Payment Management work centre.
- Go to the Payment Allocations view.
- Select the Payment Allocation and press the Edit button.
- Press the Release button.
- The error message The action CONFIRM_PAYMENT is not possible. Refresh the screen and try again. If the problem persists, report an case is shown and the release of the payment allocation cannot happen.
Cause
Some of the Payment Orders assigned to the payment allocation and which should be confirmed by the release of the payment allocation are not set to "In Transfer" in the Payment Monitor.
Resolution
You have to set the Payments Orders in transfer in the payment monitor.
- Go to Payment Management work centre.
- Go to the Payment Monitor view.
- Select from the Show filter 'Payments Ready for Transfer'.
- select the payment order to be set In Transfer.
- Press the Actions for Bank Transactions button select the value set as manually created.
- Go to the Payment Allocation view.
- Select the concerned Payment Allocation and press the Edit button.
- Press the Release button.
Keywords
The action CONFIRM_PAYMENT is not possible. Refresh the screen and try again. If the problem persists, report an case. , KBA , the action confirm_payment , confirm_payment is not possible , AP-PRO , Project Processing , How To