SAP Knowledge Base Article - Preview

1434446 - Unable to perform Single Sign On with Desktop Intelligence client tool in Citrix environment in BusinessObjects Enterprise 3.1


  • When Desktop Intelligence client tool icon in Citrix environment is accessed, following error message is received:

"[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Active Directory Authentication could not log you on. Please make sure your logon information is correct….."

  • Without Citrix Environment, Single Sign On to Desktop Intelligence client tool works.



  • Windows Server 2003
  • BusinessObjects Enterprise 3.1 SP2 FP2.3
  • Citrix Version 4.0.6


SAP BusinessObjects Business Intelligence platform R2


DeskI SSO, SSO in Citrix,[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.