SAP Knowledge Base Article - Public

1435210 - Slow performance of WebI reports having BusinessObjects Enterprise Service Pack (SP2) and BW 3.5 environment.


  • Webi report takes a long time to refresh.
  • WIReportServer process can take gigs of memory consumption.


  • Business Objects Enterprise XI 3.1 Service Pack 2
  • Infoview and WebI Rich Client XI 3.1 SP2
  • SAP Integrated Solutions XI 3.1 SP2
  • BW 3.5

Reproducing the Issue

  1. Refresh existing WebIntelligence documents containing several queries or
  2. Create a new WebI document having dimension objects and at least a measure object in the query panel, run the query.


Although SAP BW 3.5 sources are supported with Business Objects Enterprise XI 3.1 Service Pack 2, the latter has been designed and optimized for BW 7.x sources.


In order to follow best practices and get the maximum out of a BusinessObjects Enterprise deployment pointing to a BW system, consider upgrading your SAP system to BW 7  (BI 7 systems).

(In a performance support point of view, Business User Support will advise to work against a BW7 system if Service Pack 2 for BusinessObjects Enterprise if implemented.)


KBA , BI-RA-WBI , Web Intelligence , BI-BIP-IK , Integration; Integration kits for SAP, Baan, PeopleSoft, Sie , Problem


SAP BusinessObjects Xcelsius Enterprise 2008