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1436071 - ERROR: "Failed to get cluster name. (STU00165)" when changing database setting with cmsdbsetup.sh on Linux XI3.1

Symptom

When running the cmsdbsetup.sh in order to change the BOXI3.1 CMS database to Oracle 10 on Linux, the following error message appears:

err: ERROR Failed to get cluster name. (STU00165)
err: Error description: Database access error. Reason : Loading shared object failed. First tried to load library clntsh and failed because of error: [clntsh: cannot open shared object file: No such file or directory]. Second tried to load library libclntsh.so and failed because of error: [libclntsh.so: cannot open shared object file: No such file or directory].


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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • Red Hat Linux Enterprise Server 4

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

XI3, XI 3.1,lib 32, cms db setup, libclntsh.so, STU 00165   , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-INS , Installation, Updates, Upgrade, Patching , How To

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