SAP Knowledge Base Article - Public

1440129 - Documentation: 'Refresh All objects' option in Live Office

Symptom

Change the Live Office documentation to clearly state that before importing a Live Office document within Xcelsius the Live Office document has to be opened in Excel and the 'Refresh All objects' triggered.  If this step is not done and the Excel file is saved without prior refresh the error 'Failed to fetch data provider data (LO 26306) in Xcelsius is raised (when previewing the model)

Environment

  • Live Office 3.1
  • Xcelsius 2008

Cause

The information is not stated in the official documentation.

Resolution

The issue has been identified and logged under Problem Report ID ADAPT01374107

Keywords

01374107, ADAPT, ADAPT01374107, LO, 26306, LO 26306, LiveOffice , KBA , BI-RA-WBI , Web Intelligence , Product Enhancement

Product

SAP BusinessObjects Xcelsius Enterprise 2008