Symptom
- Crystal Reports crash.
- Error: Unknown exception occured in the application
- Unable to export a report using Flash object to PDF, from Crystal Reports.
- Crystal Reports crash when exporting a report to PDF format, and the report contains a flash object in a subreport, and an image on the same page.
- Important Note
Adobe ended Flash support on 2020/12/31. The information in this SAP Knowledge Base Article was valid prior to Flash support ending. The recommendation is to remove Flash objects from the report.
Environment
- SAP Crystal Reports 2008
Reproducing the Issue
- In Crystal Reports, create a report based on any data source.
- Insert an image on the report, for example in the Page Header.
- Insert a subreport.
- Add a Flash object to the subreport.
- Export the report to PDF format, and notice Crystal Reports crash.
Cause
- Known issue that occur when a report contains an image and a subreport with a flash object on the same page.
Resolution
- The issue has been resolved in the following product update and above:
- SAP Crystal Reports 2008
- Service Pack 2 - Fix Pack 2.2
Keywords
Crystal with flash file, flash file in Sub report, Export to PDF , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed
Product
Crystal Reports 2008 V1