SAP Knowledge Base Article - Preview

1442767 - Conflict between Live Office and Cognos TM1 add-ins.

Symptom

  • Unable to activate both add-ins at the same time
  • Microsoft Excel runs slowly and eventually crashes
  • Live Office menu is not present in Excel
  • Excel Error: "Not loaded. A runtime error occurred during loading of COM add-in "


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Environment

  • Live Office XI
  • Cognos TM1

Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP BusinessObjects Enterprise XI 3.0

Keywords

add-in addin unable use LO excel crash slow responding 'Not loaded. A runtime error occurred during loading of COM add-in' , KBA , BI-RA-WBI , Web Intelligence , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem

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