SAP Knowledge Base Article - Preview

1444701 - Software Inventory Tool doesn't start on Windows client machine, stopping at DOS error 'Manifest.xml does not exist'.

Symptom

  • Software Inventory Tool doesn't start on Windows client machine.
  • Error 'Manifest.xml does not exist'.
  • Error in logs 'An unexpected error has been detected by HotSpot Virtual Machine' and 'EXCEPTION_ACCESS_VIOLATION (0xc0000005) at..'


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Environment

  • Business Objects Enterprise XI 3.1 Service Pack 2 FixPack 2.2 (SP2 FP2.2)
  • Software Inventory Tool
  • SAP Integrated Solutions XI 3.1 SP2 FP 2.2

Product

SAP BusinessObjects Enterprise XI 3.0

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-IK , Integration; Integration kits for SAP, Baan, PeopleSoft, Sie , Problem

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