SAP Knowledge Base Article - Preview

1446545 - Slow performance on Infoview and CMC in BusinessObjects Enterprise XI 3.1 when load balancer is used

Symptom

  • When a Load Balancer is used on top of Business Objects Applications Servers (e.g. Tomcat), the Infoview and CMC take too long to display
  • If you try to access Infoview or CMC directly from one of the Business Objects Application Server, it displays instantly
  • If you try to display the Application Server welcome page by using the load balancer it take long time to load as well - e.g. Tomcat, http://servername.domain:8080


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Environment

  • Business Objects Enterprise XIR3.1
  • Tomcat 5.5
  • Web Servers fronted by third party Load Balancer (e.g. Redline, BigIP, etc)

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

third, 3rd, party, tool, load, balancer, balancing, boe, xir3, r3.1, as, web, ws , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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