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1450998 - CMC Login throws javax.servlet.ServletException: Filter execution threw an exception

Symptom

  1. Central Management Console (CMC) logon throws an error (below) upon submitting user detail
  2. Infoview login works fine without any issues
  3. Error on CMC logon:

    HTTP Status 500 -
    --------------------------------------------------------------------------------
    type Exception report
    message
    description The server encountered an internal error () that prevented it from fulfilling this request.

    exception
    javax.servlet.ServletException: Filter execution threw an exception
    com.businessobjects.webutil.boetrustguard.BOETrustFilter.doFilter(BOETrustFilter.java:83)
    com.businessobjects.webutil.TimeoutCheckerFilter.doFilter(TimeoutCheckerFilter.java:99)

    root cause
    java.lang.NoClassDefFoundError: javax/crypto/Mac
    com.crystaldecisions.celib.digest.HMACGenerator.hmac(HMACGenerator.java:61)
    com.crystaldecisions.sdk.occa.security.internal.SecuritySession.getTrustedToken(SecuritySession.java:1221)
    com.businessobjects.webutil.boetrustguard.BOETrustedRequestCreator.insertTrustedToken(BOETrustedRequestCreator.java:167) [or 147]
    com.businessobjects.webutil.boetrustguard.BOETrustedRequestCreator.doFilter(BOETrustedRequestCreator.java


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Environment

  • Windows 2008 64-bit Server / Windows 2003
  • BusinessObjects Enterprise XI 3.1 Service Pack 2 / BOE XI 3.1 FP1.8
  • Tomcat 5.5 / Java 1.5

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

CMC logon Filter execution exception , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , How To

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