SAP Knowledge Base Article - Preview

1451254 - Error: "The upgrade patch cannot be installed by the windows installer service"... during the installation of Service Pack 2 on BOE XI 3.1

Symptom

When installaing the Service Pack 2 for BusinessObjects Enterprise (BOE) XI 3.1 getting the below error message :Set up error: The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program.


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Install, SP2, Service, Upgrade. , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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