SAP Knowledge Base Article - Preview

1461669 - Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again

Symptom

  • When log in InfoView when BusinessObjects Enterprise XI 3.1 is configured using Java Active Directory the following message apears:
    "Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again"
  • Log in to Desktop Intelligence 2 tier displays the following message: "[repo_proxy 13] SessionFacade;;openSessionLogon with user info has failed(Internal error.(hr=#0x80042a01)"
  • Log in to Desktop Intelligence 3 tiers displays the following message: Mechanism level: Mechanism level: AP_REP token id does not match!


Read more...

Environment

  • Windows 2003
  • Active Directory 2003
  • Some domain controllers using OS Windows 2008 R2

Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

GSSException , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.