Symptom
- When viewing a webi report with multiple tabs, encountered the following error "An Internal error occurred while calling 'getBlob' API. (Error:ERR_WIS_30270).
- In the Web Intelligence Report Processing server logs, found the error: cannot open the file <document cache directory>/storage/xxxxx/Blob1.xml
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Environment
- BusinessObjects Enterprise XI 3.1
- SAP BusinessObjects Business Intelligence platform 4.0
- SAP BusinessObjects Business Intelligence platform 4.1
- SAP BusinessObjects Business Intelligence platform 4.2
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1
Keywords
Xi, XI 3.1, WebI, Web Intelligence, getBlob, WIS 30270, blob1.xml, cache, BI, BI 4.1, 4.2, Launch Pad, open, view, clear cache, ERR_WIS_30270 , KBA , BI-RA-WBI , Web Intelligence , Problem
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