SAP Knowledge Base Article - Preview

1466183 - Unable to upload .xlsx file into SAP BusinessObjects Explorer, results in "failed_excel_preview" and "Request timed out" errors

Symptom

Uploading an Excel .xlsx file into SAP BusinessObjects Explorer 3.2 fails with the following error:

  • failed_excel_preview
  • Request Timed Out

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Environment

  • SAP Business Intelligence Platform
  • AIX
  • SuSe Linux Enterprise Server 10
  • SAP BusinessObjects Explorer 3.2 (build 518)

Product

SAP BusinessObjects Explorer (blade) 2.0

Keywords

Explorer, polestar, pole star, northpole, north pole, north_pole, xls, xlsx, extended, file, format, ms, microsoft, excel, upload, configure, load, failed_excel_preview, Request timed out, timeout, times, out, error, fail, unable, broken, hangs, crashes, ADAPT01574680, ADAPT1574680, ADAPT, 01574680, 1574680, 3.2 , KBA , BI-RA-EXP-ACC , Obsolete: Explorer, accelerated version , Bug Filed

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