SAP Knowledge Base Article - Preview

1467957 - XI 3.1 - "Query was cancelled" on IE while opening uploaded Excel files in Infoview through a Load Balancer with SSL

Symptom

  • Excel files migrated from a previous version of the product or generated from a schedule can be opened
  • "Query was cancelled" is returned on Internet Explorer (IE) when opening an excel file uploaded in InfoView on Business Objects Enterprise (BOE) XI 3.1 through a Load Balancer (LB) with SSL enabled.
  • Using Firefox, the same files can be opened.


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Environment

  • Business Objects Enterprise XI 3.1
  • Load Balancer F5 with SSL enabled

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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