SAP Knowledge Base Article - Preview

1469026 - There was an error retrieving data from the server: Custom table prefix specified in the InfoStore does not exist. This is a configuration problem. Please contact your system administrator.

Symptom

  • Getting the following error when try to preview on newly published report: There was an error retrieving data from the server: Custom table prefix specified in the InfoStore does not exist. This is a configuration problem. Please contact your system administrator.
  • Report runs fine in designer from client machine.


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Environment

  • BusinessObjects Enterprise XI R2 SP3
  • Crystal Reports 11
  • Reporting Database: SQL Server 2005
  • Windows Server 2003

Product

SAP BusinessObjects Enterprise XI

Keywords

DSN, BOE R2, CR , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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