SAP Knowledge Base Article - Public

1469259 - Error: 'Entry point not found' while installing Crystal Report 2008


  • Error: 'Entry point not found'
  • When attempting to install Crystal Report 2008 V0 on MS Windows XP SP3, it generates the following error:
    "Entry point not found"


  • Crystal Report 2008 - V0
  • MS Windows XP

Reproducing the Issue

  1. Install Crystal Reports 2008 V0 on MS Windows XP SP3.
  2. The setup will not run successfully and give the error: 'Entry point not found'
  3. Uninstall Crystal Reports 2008, and try re-installing it, gives a different error message like: 'ERROR 1904 DLL failed to register.'


  • This issue occurs because CR 2008 V0 is not compatible with MS Windows XP SP3.


  • Install Crystal Reports 2008 V1
    1. Uninstall Crystal Reports 2008 V0
    2. Install Crystal Reports 2008 V1


CR 2008 V0, WINDOWS XP SP3. , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem


Crystal Reports 2008 V0 ; Crystal Reports 2008 V1