Symptom
- Trying to launch Java Report Panel in Infoview on the client machines with JRE 1.6.0_19 or higher generate WIJ 20002 error.
- Detail message of the error shows as follows:
Version:null Application server:
https://www.awps.army.mil:443/AnalyticalReporting/Webi/cdzServlet
Stack trace: java.lang.RuntimeException: javax.net.ssl.SSLException:
HelloRequest followed by an unexpected handshake message at
com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Unknown Source) at
com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(Unknown Source) at
com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Unknown Source) at
com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Unknown Source) at
com.sun.net.ssl.internal.ssl.ClientHandshaker.serverHelloRequest
(Unknown Source) at
com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(Unknown
Source) at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Unknown
Source) at com.sun.net.ssl.internal.ssl.Handshaker.process_record
(Unknown Source) at
com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown
Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown
Source) at java.io.BufferedInputStream.fill(Unknown Source) at
java.io.BufferedInputStream.read1(Unknown Source) at
java.io.BufferedInputStream.read(Unknown Source) at
sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source) at
sun.net.www.http.HttpClient.parseHTTP(Unknown Source) at
sun.net.www.http.HttpClient.parseHTTP(Unknown Source) at
sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown
Source) at
sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream
(Unknown Source) at com.businessobjects.wp.cpi.CPIConnection.postRequest(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.lo
adScript
(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.initInstance
(Unknown Source) at com.businessobjects.wp.xml.XMLSession.load(Unknown
Source) at com.businessobjects.wp.xml.XMLSession.load(Unknown Source)
at com.businessobjects.wp.om.OMSessionLoader.load(Unknown Source) at
com.businessobjects.wp.tc.TCMain.initClient(Unknown Source) at
com.businessobjects.wp.tc.thread.InitAppletRunner.run(Unknown Source)
at java.lang.Thread.run(Unknown Source) at
com.businessobjects.wp.cpi.CPIConnection.postRequest(Unknown Source) at
com.businessobjects.wp.xml.XMLViaHttp.loadScript(Unknown Source) at
com.businessobjects.wp.xml.XMLViaHttp.initInstance(Unknown Source) at
com.businessobjects.wp.xml.XMLSession.load(Unknown Source) at
com.businessobjects.wp.xml.XMLSession.load(Unknown Source) at
com.businessobjects.wp.om.OMSessionLoader.load(Unknown Source) at
com.businessobjects.wp.tc.TCMain.initClient(Unknown Source) at
com.businessobjects.wp.tc.thread.InitAppletRunner.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Read more...
Environment
- Business Objects Enterprise Release 3.1
- Client machines' JRE is 1.6.0_19 or higher.
- Using SSL connections and SmartCard authentication
Product
Keywords
KBA , BI-RA-WBI , Web Intelligence , Problem
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