Symptom
- When a user is trying to view a DesktopIntelligence report from his Citrix environment by connecting to the Citrix server the whole DesktopIntelligence tool is grayed out.
- The issue is with the single report.
- Other users have no issue with the same report.
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Environment
- BusinessObjects: XI3.1 FixPack1.6
- DataBase : SQL Server 2005
- Server OS: Microsoft Windows 2003 Server Service Pack2
- Application Server : Tomcat
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
DeskI grayed out, DesktopIntelligence tool grayed out , KBA , BI-RA-DKI , Obsolete - Desktop Intelligence , Problem
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