SAP Knowledge Base Article - Public

1472610 - Crystal Reports remain in Pending status when scheduled

Symptom

  • Crystal Reports remain in Pending status when scheduled
  • The reports are migrated from BusinessObjects Enterprise XI R1 environment

Cause

SchedulerSubsystem.dll is corrupted

Resolution

  1. Take the backup of SchedulerSubsystem.dll from location "<Installation Directory>\Business Objects\BusinessObjects Enterprise 11.5\win32_x86" and delete it.
  2. Copy SchedulerSubsystem.dll from the working environment of same patch.
  3. Paste copied dll to the path mentioned in step 1.

Keywords

jobs pending, SchedulerSubsystem.dll, crystal reports pending , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

Product

Crystal Reports Server XI R2